FAQ

    Running Environments FAQ.

  • 1) Besides Windows XP, does ACA support Windows 7 and Vista?
    Currently, ACA only supports Windows XP. The upcoming version of ACA will support Windows 7 and Vista.
  • 2) I have install an Antivirus Software and I want to install ACA. Will ACA conflict with it?
    According to thousands of testing reports, ACA works perfectly with Nod 32, McAfee, Kapersky and other commonest the Antivirus software. You can install and run them at the same time.
  • 3) I have installed an Antivirus software. Do I need to install ACA?
    Antivirus software is used for protecting your computer from being infected with viruses, keeping your personal information safe. ACA is developed for quick recovery of computer system and therefore protecting computer from crash, blue screen, blank screen and viruses.

    • ACA has no overlaps of functionality with Antivirus or Security software. You can use them with ACA together to strengthen the protection to your computer.

     

    Installing and Uninstalling ACA

  • 1) Is ACA installed on Partition C by default? Can I choose other installing folder for ACA?
    ACA Installing Guide automatically detects the system partition by default and installs ACA files on the current Operating System of the first hard disk. You don’t need to bother where to install it.
  • 2) When 30 day free trial is expired, does ACA has any negative effect on my Operating System? Can it be uninstalled completely?
    There is no negative effect on your computer! Your Operating Systems are able to run smoothly as before. And you can uninstall ACA completely from your computer.
  • 3) Why I cannot install ACA and get an error message which says I don’t I enough disk space?
    ACA needs at least 1G disk space to store necessary data. If your disk has less than 1G free space, you should clean up your hard drive to install ACA.

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    Using ACA

  • 1) How can I update my ACA?
    Go to the download page http://www.anticrashassistant.com/download.php and download the latest version of ACA. Then uninstall old version of ACA and install the latest ACA.
  • 2) Is the serial number applicable for different versions of ACA?
    Yes! Serial number becomes invalid only due to expiration. It can be used for all versions of ACA.
  • 3) Where are the snapshots saved? Do they take up a lot of disk space?
    The snapshots are saved in the physical sector directly. They takes up a little disk space, normally no more than 1% of the total disk space.

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    Technical And Compatible Problem

  • 1) Can I defragment my disk after I installed ACA?
    It's suggested that you not defragment your hard drive after installing ACA on your computer. Defragmentation will make ACA take up more disk space. If your computer slows down due to fragments, you can use ACA to restore a snapshot.
  • 2)Can I use Ghost to restore its snapshot after installing ACA?
    No. There is a lot of data saved the system partition. If you use Ghost to restore its snapshot, it will destroy all the data and lead to ACA not working properly.

ACA 1.0.3 (2009-11-19)

  • Improve installation process
  • Current version supports Windows XP only
  • Fix some bugs

ACA 1.0.1 (2009-11-10)

  • Recovery engine optimized, recover your crahsed PC in 5 seconds.
  • Multiple Snapshots support added, switch to yesterday or last week with ease.
  • Password protection added.

I really appreciate the patience and passion from your customer support team! They guided me how to install ACA program and help me resolve the computer bootup problem quickly! Many thanks!

-Sophia Ont. Canada